One needs only to open a newspaper to learn of the proliferation of consumer lawsuits—especially those directed at retail automobile dealerships. And even though a "rogue" employee may be at fault, it’s the business owner who’s liable.

But help is available. The Professional Association for Compliance and Ethics—PACE—interprets federal regulatory requirements, and trains retail automotive employees how to integrate them into their day-to-day business practices. Employees learn how to conduct themselves in an ethical manner, and learn to recognize situations that could result in fines or litigation.

For business owners, PACE training helps reduce exposure to litigation: and minimizes the liability that results from untrained personnel not complying with federal regulatory requirements.

Through personalized online education—available 24/7—as well as ongoing membership benefits that include monthly and quarterly regulatory updates, PACE helps its clients...

aim for the highest ethical standards, rather than merely comply
with the minimum regulatory requirements.

Ultimately, PACE-certified professionals understand their role in managing dealership risk, and take it upon themselves to ensure a fair and ethical experience for every customer.